About us
A digital agency built around businesses that don't have a marketing department
We are the marketing function for small and mid-sized businesses that do not have one in-house, based in Detroit and serving businesses across the United States. The advantage is simple: the strategy, build, marketing and ongoing work are planned together instead of handed between disconnected providers.
Twelve services Nationwide
Who we are
The plain version, without the agency vocabulary
New World Web Solutions builds and runs the digital side of small and mid-size businesses: the website, the search visibility, the advertising, and the automated systems that help businesses dominate their market and improve the efficiency of their operations. While we are based in Detroit, we hire top talent team members who work remotely throughout the United States. Our team of digital marketing experts and web developers average more than 15 years of experience.
What's included
How this usually breaks
When traffic goes up and the phone doesn't ring
A web agency built the site. An SEO vendor works on the rankings. Somebody else runs the ads, and a tool collects the reviews. Each of them reports on its own slice, and each slice looks fine. Then enquiries fall, and the question of why lands in the space between four contracts — where answering it is nobody's job, and where the business paying for all four is the only party who can see the whole problem.
- The space between two services is somebody's job here, not the space between two contracts
- Numbers are defined once, so the ad report and the site report are counting the same thing
- A change to the site does not have to be negotiated with whoever runs the advertising
- You raise the problem where the work happens, and get an answer rather than a referral
Who this is for
Three situations we are actually built for
This describes the shape of a business, not its industry. If none of it sounds like yours, we would rather say so early than three months into a contract.
-
Owner-led, no marketing hire
The owner, or one generalist who already has another job, is the marketing function. Buying the capability is faster and cheaper than hiring four specialists to cover it, and it can start this quarter.
-
A site and a marketing plan that disagree
One supplier built the website, others added the search and the advertising later, and the three no longer describe the same business. Nobody set out to do that; it is what sequential suppliers produce.
-
Local demand, arriving off a map
Businesses in the Detroit and Miami metros whose buyers arrive through map results, directories and profiles rather than a national funnel — where the listing details matter as much as the site does.
Careers
We hire nationwide
We hire designers, developers, marketers and account managers nationwide. Everything on this page about how the work runs is also how it runs internally, which is either the reason to apply or the reason not to. Open roles and speculative applications are both handled on the careers page.
Explore careers
Open roles and speculative applications are both handled on the careers page.
How we work
Four commitments, including the two that cost us work
Values sections are usually decoration. Each of these is checkable against how a project actually runs, and each is worth something only if you hold us to it.
-
We don't guarantee what we don't control
Nobody controls search rankings. We will tell you what we can influence, how we intend to measure it and what we would expect to see change — and we will not put a ranking promise in writing, because it would not be true.
-
We say when something isn't worth buying
If a service will not move your business, we would rather scope it out of the proposal than sell it and manage your disappointment later. That includes telling you when we are the wrong fit for the work entirely.
-
You can see what has been done, and what hasn't
Completed, in progress and still queued, on a regular cadence rather than a summary at the end of the quarter. If a month was quiet, the report says so — that is the point of showing the queue as well as the finished work.
-
You own what we build, accounts included
The site, the domain, the content, the advertising accounts, the listings and the review profiles are registered to your business, not to ours. If you leave, they stay with you, and we will say in the proposal which of them we are creating.
Next step
If you have read this far, you are deciding whether to trust us
The fastest way to settle that is a conversation about the actual business. Tell us what is not working and we will tell you what we would do about it, and in what order, before any money changes hands.
