Services

Twelve services, and a straight answer about which one you need

Most agencies hand you a menu and leave you to work out the order. This page sets out everything we do, groups it by the job it is for, and then says plainly where we would start if the business were ours.

How the work divides

Four jobs. Everything we do belongs to one of them.

Digital work gets easier to buy once you stop thinking in service names and start thinking in jobs. There are four of them, and they run as a loop rather than a ladder: you build the thing, you make it findable, you drive demand into it, you keep the people you win — and what you learn from keeping them changes what you build next.

  1. Build & Design — three services that produce an asset you own and keep. Nothing downstream works well if what people arrive at is dated, slow or off-brand.
  2. Get Found — three services that decide whether you appear, and appear correctly, where people are already looking. An asset nobody can find earns nothing.
  3. Grow Demand — three services that create and route demand rather than wait for it. They work best pointed at something that already converts.
  4. Engage & Retain — three services that act on people who have already made contact. What you learn here is what tells you which build decision to change first.
Four jobs, one cycle Twelve services
Build & Design Get Found Grow Demand Engage & Retain One team, one plan
Three services sit under each job — twelve in total, listed in full in the next section.

In full

Every service, and the problem it solves

Each card links to a full page with scope, method and what you get. Where a service has its own enquiry form, the form lives there.

Build & Design

Get Found

Grow Demand

Engage & Retain

Not sure where to start? Talk to us

Choosing

Where to start, depending on what is actually wrong

This is the advice we give on a first call, written down. Find the line that sounds like your business.

  • Nobody finds you at all

    Search Engine Optimization

    Being absent from search is a different problem from converting badly, and it is usually cheaper to fix. Search work and Business Listings run together here — paying to send people to details that are wrong is the worst order to do this in.

  • People find you, and then nobody enquires

    Web Design

    Traffic is not the constraint here; the site is. Sending more visitors to a page that gives them no reason to act just costs more for the same result, so the site is the first thing to change.

  • You need enquiries now, not eventually

    Advertising & Marketing

    Paid media is the only thing on this page that produces volume on a short timescale. It is also the most expensive way to buy attention, which is why it works best pointed at a site that already converts.

  • Enquiries arrive and then go cold

    Sales Funnel Marketing

    Where they cool decides the answer. If it is the follow-up path, start here. If it is what people read about you first, that is Reputation Management; if it is how long anyone waits for a reply, that is AI Agents.

  • The business has changed and the brand has not

    Graphic Design

    Rebuilding a website around an identity you are about to replace is work done twice. Settle what the business looks like first and the site follows it, rather than the other way round.

  • The thing holding you back is an internal process, not marketing

    Custom Software / App Development

    Sometimes more enquiries is the last thing a business needs, because it cannot serve the ones it has. We will say so, and we will tell you when building something is not worth what it costs.

Engagement

The same arrangement, whichever of the twelve you buy

This is how the commercial side works. Buying a second service later does not mean learning a second way of working.

  1. Scope and quote

    You describe the problem. We come back with what we would do, in what order, what is in scope and what is explicitly not. Pricing follows the scope, and nothing is committed until both are agreed in writing.

    • Written scope
    • Quote against that scope
  2. One accountable team

    The people who scoped the work are the people who do it. You get one point of contact for everything you have bought, not one per service, and no hand-off to an account layer once the paperwork is signed.

    • Named point of contact
    • One team across every service you buy
  3. Review and sign-off

    Work is put in front of you at points fixed in the scope, and revisions are included to the number that scope states. Anything past it is quoted before it is started, never assumed and never billed after.

    • Review points named in the scope
    • Revision rounds stated, not open-ended
  4. Reporting

    You receive a written report on a fixed cadence, agreed at scope, showing what was done and how it reads against the measure you agreed. The measure is set with you before work starts, not chosen afterwards.

    • Cadence fixed at scope
    • Reported against an agreed measure
  5. What you own

    Accounts, files and access are yours and are listed in the scope before work starts, so you know at the outset what you are holding at the end and what leaving would involve.

    • Ownership listed up front
    • Accounts and access in your name

Pricing

We quote. We don’t publish a list that wouldn’t apply to you.

A five-page brochure site and a three-hundred-product store are not the same job, and a price list that pretends otherwise helps nobody. The pricing page sets out what shapes a quote for each service, so you can see how the number is built before you ask for one.

Next step

Still not sure which of these you need?

Describe the business and what is not working. We will tell you which service we would start with and why — including when the answer is “none of them yet”.