Services
Twelve services, and a straight answer about which one you need
Most agencies hand you a menu and leave you to work out the order. This page sets out everything we do, groups it by the job it is for, and then says plainly where we would start if the business were ours.
How the work divides
Four jobs. Everything we do belongs to one of them.
Digital work gets easier to buy once you stop thinking in service names and start thinking in jobs. There are four of them, and they run as a loop rather than a ladder: you build the thing, you make it findable, you drive demand into it, you keep the people you win — and what you learn from keeping them changes what you build next.
- Build & Design — three services that produce an asset you own and keep. Nothing downstream works well if what people arrive at is dated, slow or off-brand.
- Get Found — three services that decide whether you appear, and appear correctly, where people are already looking. An asset nobody can find earns nothing.
- Grow Demand — three services that create and route demand rather than wait for it. They work best pointed at something that already converts.
- Engage & Retain — three services that act on people who have already made contact. What you learn here is what tells you which build decision to change first.
In full
Every service, and the problem it solves
Each card links to a full page with scope, method and what you get. Where a service has its own enquiry form, the form lives there.
Build & Design
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Web Design
Choose this if your site looks dated or sends visitors away without enquiring. Ecommerce included where you sell online.
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Graphic Design
Choose this if your logo, signage, print and website no longer look related. Delivered as usable files, not pictures of a logo.
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Custom Software New
Choose this if a critical process runs on spreadsheets, paper, or systems that do not talk to each other. Scoped before it is quoted.
Get Found
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Search Engine Optimization
Choose this if you are invisible for the terms your customers type. Technical work, content and local visibility, reported against agreed measures.
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Business Listings
Choose this if your address, hours or phone number differ depending on where you look. We correct it once and monitor it everywhere after.
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Content Services
Choose this if you know you should be publishing and never do. Briefed, researched and written to a schedule you approve.
Grow Demand
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Advertising & Marketing
Choose this if you need enquiries now rather than later. Search, social, display and video, reported on calls, leads and store visits.
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Social Media Marketing & Management
Choose this if you know you should be posting and have no time to. We plan it, produce it and run it for you.
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Sales Funnel Marketing
Choose this if traffic arrives and rarely converts. We find where people drop out of the process and fix that exact point.
Engage & Retain
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Reputation Management
Choose this if you are being judged on reviews nobody reads or answers. Monitoring, response and reporting across the platforms in your category.
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SMS Services
Choose this if you have a customer list and no quick way to reach it. Alerts, offers and reminders that respect carrier and TCPA limits.
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AI Agents New
Choose this if your team answers the same questions all day. We build the layer that handles the routine ones and escalates the rest.
Not sure where to start? Talk to us
Choosing
Where to start, depending on what is actually wrong
This is the advice we give on a first call, written down. Find the line that sounds like your business.
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Nobody finds you at all
Being absent from search is a different problem from converting badly, and it is usually cheaper to fix. Search work and Business Listings run together here — paying to send people to details that are wrong is the worst order to do this in.
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People find you, and then nobody enquires
Traffic is not the constraint here; the site is. Sending more visitors to a page that gives them no reason to act just costs more for the same result, so the site is the first thing to change.
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You need enquiries now, not eventually
Paid media is the only thing on this page that produces volume on a short timescale. It is also the most expensive way to buy attention, which is why it works best pointed at a site that already converts.
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Enquiries arrive and then go cold
Where they cool decides the answer. If it is the follow-up path, start here. If it is what people read about you first, that is Reputation Management; if it is how long anyone waits for a reply, that is AI Agents.
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The business has changed and the brand has not
Rebuilding a website around an identity you are about to replace is work done twice. Settle what the business looks like first and the site follows it, rather than the other way round.
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The thing holding you back is an internal process, not marketing
Custom Software / App Development
Sometimes more enquiries is the last thing a business needs, because it cannot serve the ones it has. We will say so, and we will tell you when building something is not worth what it costs.
Engagement
The same arrangement, whichever of the twelve you buy
This is how the commercial side works. Buying a second service later does not mean learning a second way of working.
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Scope and quote
You describe the problem. We come back with what we would do, in what order, what is in scope and what is explicitly not. Pricing follows the scope, and nothing is committed until both are agreed in writing.
- Written scope
- Quote against that scope
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One accountable team
The people who scoped the work are the people who do it. You get one point of contact for everything you have bought, not one per service, and no hand-off to an account layer once the paperwork is signed.
- Named point of contact
- One team across every service you buy
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Review and sign-off
Work is put in front of you at points fixed in the scope, and revisions are included to the number that scope states. Anything past it is quoted before it is started, never assumed and never billed after.
- Review points named in the scope
- Revision rounds stated, not open-ended
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Reporting
You receive a written report on a fixed cadence, agreed at scope, showing what was done and how it reads against the measure you agreed. The measure is set with you before work starts, not chosen afterwards.
- Cadence fixed at scope
- Reported against an agreed measure
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What you own
Accounts, files and access are yours and are listed in the scope before work starts, so you know at the outset what you are holding at the end and what leaving would involve.
- Ownership listed up front
- Accounts and access in your name
Pricing
We quote. We don’t publish a list that wouldn’t apply to you.
A five-page brochure site and a three-hundred-product store are not the same job, and a price list that pretends otherwise helps nobody. The pricing page sets out what shapes a quote for each service, so you can see how the number is built before you ask for one.
Next step
Still not sure which of these you need?
Describe the business and what is not working. We will tell you which service we would start with and why — including when the answer is “none of them yet”.

